Canadian Appliance Source Victoria

2401D Millstream Rd, Victoria, BC V9B 3R5, Canada

About Canadian Appliance Source Victoria

4.2 / 5

from reviews

    Liu Emmaxiaotang
    -
    October 10, 2024

    Siddhant Madan provided exceptional service during our visits. He was incredibly patient, well-informed, and never made us feel pressured. Each time, he welcomed us warmly. it was a great shopping experience. we ended up with him for a great deal with our new washer and dryer.

    Linda Ostergard
    -
    November 07, 2024

    We are very happy with the service provided by Siddhant Madan at the Millstream CAS location. He is professional, knowledgeable, and gave us time to shop and discuss options on the products. He was diligent throughout, ensuring that the payment, delivery, and follow-up was seamless - even to the point of after payment, he was able to save us some money due to a promotion resulting in a refund. You certainly cannot ask for better service! We'll definitely shop at CAS Millstream for our future appliance needs.

    Dodi Forbes
    -
    October 25, 2024

    Store is very nicely laid out and we were able to find exactly what we wanted. Farman was very helpful and friendly with "no pressure" sales. He gave us all the help we needed and was very knowledgeable about the product. Will definitely shop there again.

    Mark Redman
    -
    October 20, 2024

    Farman Khan, took care of us. No pressure sales. Gave us a good deal. My wife and I both appreciate the fact that there is free delivery, setup and take away of the old appliance!

    Simon Thorp
    -
    September 11, 2024

    On 27 Aug 2024 I bought a refrigerator from CAS which was to be delivered on 31 Aug. Initially the deal looked promising with good communication, then it went severely sideways. The delivery persons were not professional movers and after demonstrating their incompetence vividly for 45 minutes determined that they could not carry the fridge up our stairs so it stayed in their truck and was never delivered. (We have had other, larger and heavier appliances delivered up the same stairs!) I went back to the store in Millstream on 3 Sept to determine what course of action should be taken, disappointed that the salesman, Farman, had not contacted me with an alternate plan for delivery or for a refund. The salesman stated that the fridge in their database had been delivered, and that it had never been returned to their warehouse, implying I had it, and thusly he could not offer a refund but he would investigate. Today, 11 Sept, I called back as I had not received any indication of a return or refund. I was told EXACTLY the same thing as I was on 3 Sept. The level of incompetence demonstrated by these clowns is unparalleled in my experience! I have now determined that they have no intention of either supplying me with a refrigerator or a refund, have submitted a credit card dispute, a formal complaint to BBB, am prepared to sue the company to get my refund, and am considering going to both Global and Chek News' Ombudsmen for wider dissemination and public awareness. In short, BUYER BEWARE! If anything goes wrong this place will not support you at all. AVOID!

    Canadian Appliance Source Victoria

    Our Address

    2401D Millstream Rd, Victoria, BC V9B 3R5, Canada

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