Balveer is SO LOVELY. She is extremely knowledgeable, profession and fast. It’s always a pleasure coming into Westland Insurance to renew my insurance with Balveer.
Debbie Turner
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October 09, 2024
I went into the Sooke Rd office and was helped by Balveer D. She helped me liase with Chantel Smeysters of the Surrey office who had given me an online quote but needed more information. Between the two of them, we were able to get my contents insurance set up. Your rates and coverage far exceeds any quotes that I had previously received. In the future, all my insurance will be done with Balveer and Westland Insurance as it's not very often I have received this level of service. I will be recommending your company to anyone who is looking for an excellent insurance company. Thank you for an enjoyable experience!
Terry Phillips
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August 06, 2024
Westland insurance at Colwood corners used to be a great insurance company to deal with.
They had friendly staff, with short wait times .
Since they have relocated to their new office, their service has deteriorated quickly.
They have a bigger office ,yet
they have not increased their staff. Their wait times are so long, I've had to come back the next day to get insurance.
I went in to get car insurance today. I was told they couldn't renew my insurance ,because their printer was down. I was advised to go elsewhere to get car insurance. So I took their advice and went to Maxam Insurance on goldstream Avenue.
I'm not an expert at printers, but it seems pretty inefficient that a company like Westland Insurance can't figure out a printing problem.
They're inefficient and offer poor service now.
If other customers are looking for insurance, and are experiencing the same problems I have, I would recommend going to Maxam insurance very close by ,on goldstream Avenue. Within 10 minutes I had my insurance all signed up and paid for.
Terry Phillips
Andrew Parkhill
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July 25, 2024
Jessica was great to work with as we renewed my auto insurance! Very helpful!
I will say, I am not a fan of the new parking regulations at Colwood Corners. Registering my licence plate to avoid a parking fee will influence my decision to access service here!
Lo McBride
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September 06, 2024
Bilal Alam was the agent helping me renew my auto insurance. He was very personable, knowledgeable and helpful. I appreciate how he walked me through the options available.
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1910 Sooke Rd #104, Victoria, BC V9B 1V7, Canada
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Balveer is SO LOVELY. She is extremely knowledgeable, profession and fast. It’s always a pleasure coming into Westland Insurance to renew my insurance with Balveer.
I went into the Sooke Rd office and was helped by Balveer D. She helped me liase with Chantel Smeysters of the Surrey office who had given me an online quote but needed more information. Between the two of them, we were able to get my contents insurance set up. Your rates and coverage far exceeds any quotes that I had previously received. In the future, all my insurance will be done with Balveer and Westland Insurance as it's not very often I have received this level of service. I will be recommending your company to anyone who is looking for an excellent insurance company. Thank you for an enjoyable experience!
Westland insurance at Colwood corners used to be a great insurance company to deal with. They had friendly staff, with short wait times . Since they have relocated to their new office, their service has deteriorated quickly. They have a bigger office ,yet they have not increased their staff. Their wait times are so long, I've had to come back the next day to get insurance. I went in to get car insurance today. I was told they couldn't renew my insurance ,because their printer was down. I was advised to go elsewhere to get car insurance. So I took their advice and went to Maxam Insurance on goldstream Avenue. I'm not an expert at printers, but it seems pretty inefficient that a company like Westland Insurance can't figure out a printing problem. They're inefficient and offer poor service now. If other customers are looking for insurance, and are experiencing the same problems I have, I would recommend going to Maxam insurance very close by ,on goldstream Avenue. Within 10 minutes I had my insurance all signed up and paid for. Terry Phillips
Jessica was great to work with as we renewed my auto insurance! Very helpful! I will say, I am not a fan of the new parking regulations at Colwood Corners. Registering my licence plate to avoid a parking fee will influence my decision to access service here!
Bilal Alam was the agent helping me renew my auto insurance. He was very personable, knowledgeable and helpful. I appreciate how he walked me through the options available.