Francis Jewellers is absolutely fantastic - there's no one I trust more with our family heirlooms. I have had several family rings redesigned and with Karen and Rafal's incredible insight, talent and experience, I now have some amazing legacy rings for my daughters. Karen and Rafal have always been helpful and patient while going through the process of ideas and design and I can't say enough about how positive my experiences are with them! Customer service, integrity and quality are exactly what you can expect when you go there - so happy to work with them and look forward to many years of seeing them again with more projects!
Owen Hubner
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April 20, 2024
I got my fiancée's engagement ring made here and was very happy from start to finish. Emma was very helpful in answering the questions I had and keeping me updated on their progress. Rafal and co. did a fabulous job with. ring itself and matched it to the reference images I provided. They also deserve props for rushing the job to ensure the ring was completed before my deadline. We are both very satisfied with the end result!
Ali
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June 29, 2024
🆘 If you’re not in emergency situations like me
Don’t pay $120 dollars for fixing your glasses because you’re going to be disappointed 😔
and the pice will fell off again after two days .
I’m Writing this review for information .
I was in emergency need and I have to wear my glasses to see.
$120 dollars is nothing for some of us but I have to work full day to make it .
Paul Deman
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July 28, 2024
After getting a family heirloom vintage piece of jewelry cleaned and repaired (stone reset) here, I had questions that Rafal, the owner, took much time to patiently answer, and to explain details about the piece, its history, and the materials used, which he showed me through his microscope and making sketches to clarify. Excellent service, as he was not getting any additional business out of this.
All my previous experiences with this store have been great as well.
Ariana Rushton
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September 03, 2020
Rafal and his team at Francis designed my wedding band and engagement ring from my Husbands scribble sketch. It is a gorgeous ring and I cannot imagine any other ring. Their attention to detail is phenomenal and the customer service is amazing. When I went in to design my husbands wedding band, I originally came in with a design in my head and when I discussed my design ideas to Rafal, he (thankfully) convinced me out of the original design because it was impractical and busy. Together, Rafal helped me design a new ring and I am so much happier with the design! I cannot imagine any other design and my Husband is in love with his ring. Highly recommend Francis Jewellers. They provide phenomenal service and can take your ideas and turn it into reality. Very knowledgable and kind people!
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608 Broughton St, Victoria, BC V8W 1C7, Canada
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Francis Jewellers is absolutely fantastic - there's no one I trust more with our family heirlooms. I have had several family rings redesigned and with Karen and Rafal's incredible insight, talent and experience, I now have some amazing legacy rings for my daughters. Karen and Rafal have always been helpful and patient while going through the process of ideas and design and I can't say enough about how positive my experiences are with them! Customer service, integrity and quality are exactly what you can expect when you go there - so happy to work with them and look forward to many years of seeing them again with more projects!
I got my fiancée's engagement ring made here and was very happy from start to finish. Emma was very helpful in answering the questions I had and keeping me updated on their progress. Rafal and co. did a fabulous job with. ring itself and matched it to the reference images I provided. They also deserve props for rushing the job to ensure the ring was completed before my deadline. We are both very satisfied with the end result!
🆘 If you’re not in emergency situations like me Don’t pay $120 dollars for fixing your glasses because you’re going to be disappointed 😔 and the pice will fell off again after two days . I’m Writing this review for information . I was in emergency need and I have to wear my glasses to see. $120 dollars is nothing for some of us but I have to work full day to make it .
After getting a family heirloom vintage piece of jewelry cleaned and repaired (stone reset) here, I had questions that Rafal, the owner, took much time to patiently answer, and to explain details about the piece, its history, and the materials used, which he showed me through his microscope and making sketches to clarify. Excellent service, as he was not getting any additional business out of this. All my previous experiences with this store have been great as well.
Rafal and his team at Francis designed my wedding band and engagement ring from my Husbands scribble sketch. It is a gorgeous ring and I cannot imagine any other ring. Their attention to detail is phenomenal and the customer service is amazing. When I went in to design my husbands wedding band, I originally came in with a design in my head and when I discussed my design ideas to Rafal, he (thankfully) convinced me out of the original design because it was impractical and busy. Together, Rafal helped me design a new ring and I am so much happier with the design! I cannot imagine any other design and my Husband is in love with his ring. Highly recommend Francis Jewellers. They provide phenomenal service and can take your ideas and turn it into reality. Very knowledgable and kind people!