My inflatable was dead...I was hesitant to admit it, but alas it was true. Rather than set out down a path of serial repairs, Vector explained in terms that I could understand. They helped me find a suitable replacement, procured it at a price that beat the other vendors I had found, and when it arrived, they set it up and helped me to transfer my outboard from old to new, attach my lines, move all of my stuff over, and launched the new dinghy using their travelift. It was quite a blustery day and I had forgotten to bring a PFD...they wouldn't let me leave the dock without loaning me one. Lots of people contributed to my very positive purchase, some of whose names I didn't get. Kat quarterbacked it all and as I commented to her, she made it seem like my small purchase was their biggest deal of the week. Thanks to all!
Colin Stepney
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May 23, 2024
Great yard, great employees, a bit loosey-goosey in the office around payments and record keeping but honestly, if you know your stuff and know what to ask for, they'll have an answer. Wasn't super impressed with the boat next to use pumping raw sewage onto the ground around the boat each night.
Cheryl Smith
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May 19, 2024
We have been hauling out our various sailboats nearing 2 decades with Vector Yachts. Time and time again, we are treated so well and the work is timely, priced appropriately for the industry and the service is exceptional. Appreciation to Todd, Gord, Doug, the travel lift team, Joel and especially to Karen who always provides a sense of Family for the Clients. Thanks again. C and T / SV Sea’n’Tea
Rob Petrie
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March 12, 2024
Glen and Gord are the best! He took one look at my inboard engine and got excited about how awesome they are and that’s exactly what I like! Awesome job by these guys and highly recommend
Jeremy Milsom
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April 27, 2023
I recently called into Vector for some Yanmar parts to repair a water pump. My calls were directed quickly to the parts counter, first contact was Brodie then on a later call for different parts, it was Alex..
They both were so professional and motivated by looking up the best options and verifying that the in-stock quantity on the records, was, in fact, correct.
Of course, this lead me to make the trip from Salt Spring Island with the confidence that my needed items would be waiting for me.
Well done and a big thank you for your great service and the company’s leadership in creating an excellent standard of service.
Keep up your great work!!
Jeremy
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2244 Harbour Rd, Sidney, BC V8L 2P6, Canada
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My inflatable was dead...I was hesitant to admit it, but alas it was true. Rather than set out down a path of serial repairs, Vector explained in terms that I could understand. They helped me find a suitable replacement, procured it at a price that beat the other vendors I had found, and when it arrived, they set it up and helped me to transfer my outboard from old to new, attach my lines, move all of my stuff over, and launched the new dinghy using their travelift. It was quite a blustery day and I had forgotten to bring a PFD...they wouldn't let me leave the dock without loaning me one. Lots of people contributed to my very positive purchase, some of whose names I didn't get. Kat quarterbacked it all and as I commented to her, she made it seem like my small purchase was their biggest deal of the week. Thanks to all!
Great yard, great employees, a bit loosey-goosey in the office around payments and record keeping but honestly, if you know your stuff and know what to ask for, they'll have an answer. Wasn't super impressed with the boat next to use pumping raw sewage onto the ground around the boat each night.
We have been hauling out our various sailboats nearing 2 decades with Vector Yachts. Time and time again, we are treated so well and the work is timely, priced appropriately for the industry and the service is exceptional. Appreciation to Todd, Gord, Doug, the travel lift team, Joel and especially to Karen who always provides a sense of Family for the Clients. Thanks again. C and T / SV Sea’n’Tea
Glen and Gord are the best! He took one look at my inboard engine and got excited about how awesome they are and that’s exactly what I like! Awesome job by these guys and highly recommend
I recently called into Vector for some Yanmar parts to repair a water pump. My calls were directed quickly to the parts counter, first contact was Brodie then on a later call for different parts, it was Alex.. They both were so professional and motivated by looking up the best options and verifying that the in-stock quantity on the records, was, in fact, correct. Of course, this lead me to make the trip from Salt Spring Island with the confidence that my needed items would be waiting for me. Well done and a big thank you for your great service and the company’s leadership in creating an excellent standard of service. Keep up your great work!! Jeremy