We chartered the 42’ Nordic tug, Pilot House, through Cooper Boating for spring break and cannot say enough good things about this company! We took it out for 2 weeks and traveled all the way to Princess Louisa Inlet and back. We have chartered several times from other companies in the area and Cooper Boating rises way above all the rest!
From the start, Chris was great at helping us with our reservation and was always available to answer our questions. He went above and beyond by picking us up at the airport and helping us get all settled on the boat. He also checked in frequently to make sure our trip was going well!
Tracy and Scott helped us complete a costal navigation course and answered all our questions before we left. We spent a day with them becoming familiar with the boat before we left for two weeks.
We met up with Rob (Uncle Rob is what our kids now call him) in the Powell River office and he made us feel right at home. Our kids would have been happy hanging with Rob for the rest of the trip! He welcomed us into the Powell River marina while we waited out a storm and answered all of our questions we had about the boat.
We had a few minor maintenance issues, but it wouldn’t be boating without a few things malfunctioning. Everyone was quick to help us resolve the issues and we had a wonderful two weeks out on the water. We will definitely be back to charter with Cooper Boating in the near future!
Michael K.
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August 04, 2022
My wife and I finished our charter with Cooper a month ago. It was the first time we chartered from them, and we totally enjoyed our experience taking s/v Fascination from Sidney to the Gulf Islands. Key theme that comes to mind when thinking about Cooper is Superior Customer Service. Due to personal circumstances, we had to change our reservation four or five times before the charter. All that time Remy from the Vancouver office was calm, professional and super-helpful. Same applies to the Sidney team - Gary, Tracy, captain Rick, Sam – always there ready to listen and help going above and beyond what is requested from them. Thorough check out, orientation, local information, helping with docking. When we could not get a taxi to the airport from the marina, Tracy took us there in her personal vehicle and refused to be compensated for the gas. Thank you, Tracy. As I said above – it’s all about top-notch customer service. The boat was in good working condition, well-equipped, and very clean. We had a couple of minor issues, but nothing serious enough to wipe the happy smiles off our faces. Excellent experience overall. Cannot wait to contact Remy to book another charter with them. Highly recommended.
I want to specifically mention Tracy Sarich who recently joined Cooper Team as the person in charge of training. She is, sort of, a local legend. We heard about her a long time ago. I even spoke with her once to get her professional, honest, no-nonsense advice about training options. Finally, we had an honour to meet her in person. I’m sure that Tracy will help Cooper to achieve a new level of excellency.
Raj Ho
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May 06, 2024
This company did not pay their invoice of over $9000 for Laundry Services provide to Cooper Boating Granville Island. A lot of hard work was put into it. They ghosted us and never responded to our e mail.
Kimberly Chiem
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August 26, 2020
What an amazing experience for the whole family! We just finished a cruise and learn course with Coopers. The boat was in excellent condition. Our instructor, Omar rocked! Everyone had a blast. He was informative, got all our kids involved, had a great attitude and was just fun to be with. As first time boaters we felt safe the whole time, the course was really hands on, we learned so much! We will definitely take more courses in the future and will definitely charter with Coopers again! Service was great, Dawn was awesome with communications and organizing the whole trip.
Halee Fried
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July 20, 2023
We chartered a 44' Catalina Sailboat and spent a week enjoying the gulf islands. The service of this company and quality of the vessel were outstanding. Chris was a pleasure to work with. We look forward to booking our next sailing adventure with them in 2024!
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We chartered the 42’ Nordic tug, Pilot House, through Cooper Boating for spring break and cannot say enough good things about this company! We took it out for 2 weeks and traveled all the way to Princess Louisa Inlet and back. We have chartered several times from other companies in the area and Cooper Boating rises way above all the rest! From the start, Chris was great at helping us with our reservation and was always available to answer our questions. He went above and beyond by picking us up at the airport and helping us get all settled on the boat. He also checked in frequently to make sure our trip was going well! Tracy and Scott helped us complete a costal navigation course and answered all our questions before we left. We spent a day with them becoming familiar with the boat before we left for two weeks. We met up with Rob (Uncle Rob is what our kids now call him) in the Powell River office and he made us feel right at home. Our kids would have been happy hanging with Rob for the rest of the trip! He welcomed us into the Powell River marina while we waited out a storm and answered all of our questions we had about the boat. We had a few minor maintenance issues, but it wouldn’t be boating without a few things malfunctioning. Everyone was quick to help us resolve the issues and we had a wonderful two weeks out on the water. We will definitely be back to charter with Cooper Boating in the near future!
My wife and I finished our charter with Cooper a month ago. It was the first time we chartered from them, and we totally enjoyed our experience taking s/v Fascination from Sidney to the Gulf Islands. Key theme that comes to mind when thinking about Cooper is Superior Customer Service. Due to personal circumstances, we had to change our reservation four or five times before the charter. All that time Remy from the Vancouver office was calm, professional and super-helpful. Same applies to the Sidney team - Gary, Tracy, captain Rick, Sam – always there ready to listen and help going above and beyond what is requested from them. Thorough check out, orientation, local information, helping with docking. When we could not get a taxi to the airport from the marina, Tracy took us there in her personal vehicle and refused to be compensated for the gas. Thank you, Tracy. As I said above – it’s all about top-notch customer service. The boat was in good working condition, well-equipped, and very clean. We had a couple of minor issues, but nothing serious enough to wipe the happy smiles off our faces. Excellent experience overall. Cannot wait to contact Remy to book another charter with them. Highly recommended. I want to specifically mention Tracy Sarich who recently joined Cooper Team as the person in charge of training. She is, sort of, a local legend. We heard about her a long time ago. I even spoke with her once to get her professional, honest, no-nonsense advice about training options. Finally, we had an honour to meet her in person. I’m sure that Tracy will help Cooper to achieve a new level of excellency.
This company did not pay their invoice of over $9000 for Laundry Services provide to Cooper Boating Granville Island. A lot of hard work was put into it. They ghosted us and never responded to our e mail.
What an amazing experience for the whole family! We just finished a cruise and learn course with Coopers. The boat was in excellent condition. Our instructor, Omar rocked! Everyone had a blast. He was informative, got all our kids involved, had a great attitude and was just fun to be with. As first time boaters we felt safe the whole time, the course was really hands on, we learned so much! We will definitely take more courses in the future and will definitely charter with Coopers again! Service was great, Dawn was awesome with communications and organizing the whole trip.
We chartered a 44' Catalina Sailboat and spent a week enjoying the gulf islands. The service of this company and quality of the vessel were outstanding. Chris was a pleasure to work with. We look forward to booking our next sailing adventure with them in 2024!