I went to Save-On-Foods in October to get Chipotle Ranch, but I noticed that the bottles on the shelf were expired. I let the staff know, and they assured me they would handle it. Later that month, I went back for the same item, only to find the expired bottles still there. I informed the staff again and received the same response.
Today, November 5th, I was doing some quick grocery shopping and noticed the same expired sauce still on the shelf. This experience has been disappointing. I didn’t expect this level of oversight from a company like Save-On-Foods. They really need to improve how they handle expired products and ensure their shelves are regularly checked and restocked.
Raven Westeroth
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November 17, 2024
Save on as been 1 of my favorite grocery stores for a long time they did something for me when I lived in Parksville i won't ever forget they actually delivered a package of pork chops to my house when I got my pork chops home from the store and they were bad and I had planned a dinner party that night so they sent someone with a new package to my house immediately and no charge!
so ever since then I've liked shopping at Save-on their prices could be a little better but their specials are usually really good so shop the flier the staff is very friendly and helpful has been my experience also
Anudeep Sasikumar
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June 05, 2022
Have been shopping from here for the past 5 years. They have a very good selection of produce. Pricey but super fresh. Their point system is a bit tricky but if you are careful you won't be tricked.They just have the best display presentation among all stores. Fresh meat and fish are always available. Happy hours are a good bargain. Staffs are amazing and very helpful. Shop almost everyday from here. The baked goods are to die for . The Blueberry pie and the cinnamon buns are on the top. Located in Tillicum Mall,they have ample parking space . They have an online order pickup counter as well. Only used their pharmacy a couple of times but we did find everything we needed. Their garden centre is amazing too. In
Kevin P
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October 02, 2024
Pharmacy - there is a younger woman pharmacist or an assistant there who has on numerous occasion dropped the ball.
Do you have Thorne Prenatal? Ummm, no we dont. I found it 2 minutes later right there on the shelf.
She also failed to enter our prescription data with Canada Life causing my wife to have a 24 hour delay in getting her medication. In the moment it was 'our' mistake and she couldn't' be bothered to double check the prescription coverage plan ID. Last $600 prescription we get filled there!
It's the attitude that is unsufferable to experience as a customer! We won't be the first to comment on her poor professionalism.
Kyle Petersen
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July 26, 2024
Very unpleasant experience. The security guard stalked me through the whole store tonight.
I’ve shopped at this location for the last 10 years and have never had someone follow me everywhere watching my every move.
I could understand if I looked the part but I definitely do not. Not impressed.
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3170 Tillicum Rd #108, Victoria, BC V9A 7C5, Canada
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I went to Save-On-Foods in October to get Chipotle Ranch, but I noticed that the bottles on the shelf were expired. I let the staff know, and they assured me they would handle it. Later that month, I went back for the same item, only to find the expired bottles still there. I informed the staff again and received the same response. Today, November 5th, I was doing some quick grocery shopping and noticed the same expired sauce still on the shelf. This experience has been disappointing. I didn’t expect this level of oversight from a company like Save-On-Foods. They really need to improve how they handle expired products and ensure their shelves are regularly checked and restocked.
Save on as been 1 of my favorite grocery stores for a long time they did something for me when I lived in Parksville i won't ever forget they actually delivered a package of pork chops to my house when I got my pork chops home from the store and they were bad and I had planned a dinner party that night so they sent someone with a new package to my house immediately and no charge! so ever since then I've liked shopping at Save-on their prices could be a little better but their specials are usually really good so shop the flier the staff is very friendly and helpful has been my experience also
Have been shopping from here for the past 5 years. They have a very good selection of produce. Pricey but super fresh. Their point system is a bit tricky but if you are careful you won't be tricked.They just have the best display presentation among all stores. Fresh meat and fish are always available. Happy hours are a good bargain. Staffs are amazing and very helpful. Shop almost everyday from here. The baked goods are to die for . The Blueberry pie and the cinnamon buns are on the top. Located in Tillicum Mall,they have ample parking space . They have an online order pickup counter as well. Only used their pharmacy a couple of times but we did find everything we needed. Their garden centre is amazing too. In
Pharmacy - there is a younger woman pharmacist or an assistant there who has on numerous occasion dropped the ball. Do you have Thorne Prenatal? Ummm, no we dont. I found it 2 minutes later right there on the shelf. She also failed to enter our prescription data with Canada Life causing my wife to have a 24 hour delay in getting her medication. In the moment it was 'our' mistake and she couldn't' be bothered to double check the prescription coverage plan ID. Last $600 prescription we get filled there! It's the attitude that is unsufferable to experience as a customer! We won't be the first to comment on her poor professionalism.
Very unpleasant experience. The security guard stalked me through the whole store tonight. I’ve shopped at this location for the last 10 years and have never had someone follow me everywhere watching my every move. I could understand if I looked the part but I definitely do not. Not impressed.