I had issues with my heat pump and contacted Red Blue to repair. They were easy to contact and service was prompt. The problem was successfully diagnosed quickly. Derek was my service technician and he sourced the correct part at the best possible price. The pump was repaired in a couple of hours to my total satisfaction. I will be using them in the future. Highly recommend them 5 plus stars!!!!
Don Moffatt
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June 21, 2024
We were extremely happy with our heat pump installation in our 100 year old home, a job that required the installation of ducts via the crawl space (we had electric baseboard). The entire process was professional and our estimate had complete information about what we'd receive. They had to use a slightly different unit that was an upgrade but they honoured the original quote without me asking - it's so great to deal with a business that does that. The estimate also came in under the other one we looked at (which didn't even specify the heat pump!) by a significant amount. Our house is much more comfortable now - thank you. Installation was two half days for the ducts and one day for the unit. We were able to work at home while it was going on.
Shannon G
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June 20, 2024
After a lot of research, I chose RedBlue for our heat pump and electric hot water tank install because they could handle everything from the removal of our oil furnace and oil-fired hot water tank to the electrical work. I was very impressed with the coordination necessary to get everything done in one day, and everyone I dealt with was polite and professional. Thanks to the whole RedBlue team, especially Sean, Kelly, Kenchi, and Sarah.
Kassandra O'Rourke
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October 31, 2024
After consulting a few companies and obtaining quotes, we ultimately decided to go with RedBlue Heating due to what seemed like a promising start. However, once we reached out to finalize the booking, it became apparent that their customer service leaves much to be desired. Despite multiple attempts to contact them, including two online booking requests through their website and four phone calls (two of which included detailed voicemails), we received no response whatsoever.
Given the lack of follow-through and complete absence of communication, we’ve decided to go with a different company. This experience was frustrating, to say the least, and I would hesitate to recommend RedBlue Heating based on their unreliable responsiveness.
Michael Barker
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November 04, 2024
We had a heatpump installed this year. The two teams who came to our home were extremely professional. The team installing the venting were excellent showing the apprentices how to perform the jobs to a high standard
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1057 Marwood Ave, Langford, BC V9C 2P7, Canada
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I had issues with my heat pump and contacted Red Blue to repair. They were easy to contact and service was prompt. The problem was successfully diagnosed quickly. Derek was my service technician and he sourced the correct part at the best possible price. The pump was repaired in a couple of hours to my total satisfaction. I will be using them in the future. Highly recommend them 5 plus stars!!!!
We were extremely happy with our heat pump installation in our 100 year old home, a job that required the installation of ducts via the crawl space (we had electric baseboard). The entire process was professional and our estimate had complete information about what we'd receive. They had to use a slightly different unit that was an upgrade but they honoured the original quote without me asking - it's so great to deal with a business that does that. The estimate also came in under the other one we looked at (which didn't even specify the heat pump!) by a significant amount. Our house is much more comfortable now - thank you. Installation was two half days for the ducts and one day for the unit. We were able to work at home while it was going on.
After a lot of research, I chose RedBlue for our heat pump and electric hot water tank install because they could handle everything from the removal of our oil furnace and oil-fired hot water tank to the electrical work. I was very impressed with the coordination necessary to get everything done in one day, and everyone I dealt with was polite and professional. Thanks to the whole RedBlue team, especially Sean, Kelly, Kenchi, and Sarah.
After consulting a few companies and obtaining quotes, we ultimately decided to go with RedBlue Heating due to what seemed like a promising start. However, once we reached out to finalize the booking, it became apparent that their customer service leaves much to be desired. Despite multiple attempts to contact them, including two online booking requests through their website and four phone calls (two of which included detailed voicemails), we received no response whatsoever. Given the lack of follow-through and complete absence of communication, we’ve decided to go with a different company. This experience was frustrating, to say the least, and I would hesitate to recommend RedBlue Heating based on their unreliable responsiveness.
We had a heatpump installed this year. The two teams who came to our home were extremely professional. The team installing the venting were excellent showing the apprentices how to perform the jobs to a high standard