Switched to this gym from Fit4less back in late August. It has been such an upgrade from my old gym. Equipment and facility is clean, rarely have to wait for machines, even during peak times it’s not super busy. Location is great and never had any issues. Thank you for being here 🖤
Kris OC
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April 06, 2024
Took a few weeks off due to medical procedure staff in office will not assist with freezing unfreezing account your on hold for hours trying to call some USA contact care phone number I’ve sent dozens of emails to try to be able to go back to the gym for over a week they won’t restart membership till next week even though I tell the. To take extra out so I can go now that I’m medically cleared. Very disappointing.
ironyrose
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November 07, 2023
I went in to see the gym because I wanted one close to where I was staying and open nights (since I mostly work at night) while I am working away from home. I didn't like that there wasn't much privacy since there's large windows facing Yates st which has a lot of foot traffic ( which is a little uncomfortable for someone just starting going to the gym) but I booked a tour anyways.
The morning I booked the tour I was on time but the person giving me the tour was late and the person who she was training let me in. I chatted with that person and she was super nice and friendly. The person I booked the tour w came in 15min late and was very rushed when answering my questions.
A very big red flags was that I had to give personal information to get a tour but when I was asking questions about " what's my information would be used for", and "if I sign I won't be spammed if I choose not to come here ?"she was quick to say it doesn't work like that so I gave the information so I could get a get a tour 😐
After the tour was done I wasn't too sure how I felt about the place , and the person that gave me the tour didn't answer many questions, overall everything felt rushed that I wasn't too comfortable there. So I decided not to sign anything till I was sure since I was being charge a lot for only 2 months of gym use.
Not even 2 days later the spam text messages started. I called and said I wasn't interested in the going to the gym but the messages continued to the point had to go back to the gym and wait there to speak to someone to remove my personal information.
This could have been just at one location but it made it off putting to go to any of their locations anytime soon
Olivia Adams
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April 17, 2024
The lady's managing the gym are very helpful and nice. The gym is clean and there is plenty of room for moment.
Tessa Hartley
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June 14, 2023
I don't normally do google reviews, but this is an exception. I have been a member to a few other gyms and I have to say by far that this gym is the best! For the last few years I have had amazing experiences with the fitness trainers who are very knowledgeable and positive and give you the results you are looking for. The gym is super clean and well lit, there is a wide variety of equipment which is very good quality and there are so many different machines. As a shift worker I love that the gym is 24/7 and I can go at any time that works for me.
The app is also super helpful with workouts and it even lets you know how many people are in the gym at the time you check the app.
The members are very friendly (not a typical meathead muscle gym like some others where you feel uncomfortable). The staff are professional and proactive , management seems to know what they're doing. I would highly recommend this gym to anyone who asks! Well done!!!
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955 Reunion Ave #110, Langford, BC V9B 0W4, Canada
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Switched to this gym from Fit4less back in late August. It has been such an upgrade from my old gym. Equipment and facility is clean, rarely have to wait for machines, even during peak times it’s not super busy. Location is great and never had any issues. Thank you for being here 🖤
Took a few weeks off due to medical procedure staff in office will not assist with freezing unfreezing account your on hold for hours trying to call some USA contact care phone number I’ve sent dozens of emails to try to be able to go back to the gym for over a week they won’t restart membership till next week even though I tell the. To take extra out so I can go now that I’m medically cleared. Very disappointing.
I went in to see the gym because I wanted one close to where I was staying and open nights (since I mostly work at night) while I am working away from home. I didn't like that there wasn't much privacy since there's large windows facing Yates st which has a lot of foot traffic ( which is a little uncomfortable for someone just starting going to the gym) but I booked a tour anyways. The morning I booked the tour I was on time but the person giving me the tour was late and the person who she was training let me in. I chatted with that person and she was super nice and friendly. The person I booked the tour w came in 15min late and was very rushed when answering my questions. A very big red flags was that I had to give personal information to get a tour but when I was asking questions about " what's my information would be used for", and "if I sign I won't be spammed if I choose not to come here ?"she was quick to say it doesn't work like that so I gave the information so I could get a get a tour 😐 After the tour was done I wasn't too sure how I felt about the place , and the person that gave me the tour didn't answer many questions, overall everything felt rushed that I wasn't too comfortable there. So I decided not to sign anything till I was sure since I was being charge a lot for only 2 months of gym use. Not even 2 days later the spam text messages started. I called and said I wasn't interested in the going to the gym but the messages continued to the point had to go back to the gym and wait there to speak to someone to remove my personal information. This could have been just at one location but it made it off putting to go to any of their locations anytime soon
The lady's managing the gym are very helpful and nice. The gym is clean and there is plenty of room for moment.
I don't normally do google reviews, but this is an exception. I have been a member to a few other gyms and I have to say by far that this gym is the best! For the last few years I have had amazing experiences with the fitness trainers who are very knowledgeable and positive and give you the results you are looking for. The gym is super clean and well lit, there is a wide variety of equipment which is very good quality and there are so many different machines. As a shift worker I love that the gym is 24/7 and I can go at any time that works for me. The app is also super helpful with workouts and it even lets you know how many people are in the gym at the time you check the app. The members are very friendly (not a typical meathead muscle gym like some others where you feel uncomfortable). The staff are professional and proactive , management seems to know what they're doing. I would highly recommend this gym to anyone who asks! Well done!!!