I had dealt with B&E Glass in the past and had reasonably good service so I went back for glass for another job. Gave them the info for the job and was told I would be emailed a quote. Five days went by and nothing. Called them and no one answered so I left a message asking what's happening with my quote. Never heard from them. I went to First Response Glass and got a quote online in 2 hours! Only gave B&E a one star rating because you have give them something or your review won't get posted. They don't deserve it.
Mike R
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April 13, 2016
Extremely poor customer service and very unprofessional. Ordered a product over 2 weeks ago and was told it would arrive in 2-3 business days. Its been 2 weeks since the expected arrival date, and no communication to inform me of status. I have attempted to contact multiple times and left several messages for information and not once have I had my call returned. At least have the due diligence to inform your customers if unable to accomodate, so they can make other arrangements. Would not recommend to anyone. Many other glass stores in Victoria which are more deserving of my/your business
Gray Rothnie
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January 22, 2017
I received very good service and pricing from B&E Glass. Sean was easy to deal with and always got back to me quickly when I had to leave a message. I would totally recommend them - honest, on time and reliable.
Jacques Ouellet
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April 22, 2014
Ordered some new windows, They were at the house to measure within 30 minutes of the call to measure. Quoted and installed very promptly. Top notch service, very professional.
Jill Adams
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July 01, 2018
I have been going to B&E glass for 10+ years and have consistently had excellent service and fair prices. When I need glass I don't go anywhere else!
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721 Pembroke St, Victoria, BC V8T 1H7, Canada
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I had dealt with B&E Glass in the past and had reasonably good service so I went back for glass for another job. Gave them the info for the job and was told I would be emailed a quote. Five days went by and nothing. Called them and no one answered so I left a message asking what's happening with my quote. Never heard from them. I went to First Response Glass and got a quote online in 2 hours! Only gave B&E a one star rating because you have give them something or your review won't get posted. They don't deserve it.
Extremely poor customer service and very unprofessional. Ordered a product over 2 weeks ago and was told it would arrive in 2-3 business days. Its been 2 weeks since the expected arrival date, and no communication to inform me of status. I have attempted to contact multiple times and left several messages for information and not once have I had my call returned. At least have the due diligence to inform your customers if unable to accomodate, so they can make other arrangements. Would not recommend to anyone. Many other glass stores in Victoria which are more deserving of my/your business
I received very good service and pricing from B&E Glass. Sean was easy to deal with and always got back to me quickly when I had to leave a message. I would totally recommend them - honest, on time and reliable.
Ordered some new windows, They were at the house to measure within 30 minutes of the call to measure. Quoted and installed very promptly. Top notch service, very professional.
I have been going to B&E glass for 10+ years and have consistently had excellent service and fair prices. When I need glass I don't go anywhere else!