Best Buy

3450 Uptown Blvd #200, Saanich Core, BC V8Z 0B9, Canada

About Best Buy

3.5 / 5

from reviews

    David Rothermund
    -
    March 10, 2025

    Hello, today we went to Best Buy to work with the Geek Squad concerning issues that we were having with our Mac laptop We worked with Akash at the counter he was amazing, patient,courteous, knowledgeable and sent us on our way with an Amazing Customer Experience. Thank you I would also like a special thank you to Sean R who provided us with expert assistance and advice Sean also gave us a grea customer experience as we were dealing with the purchase of a new printer Thank you Sean R

    S W
    -
    June 08, 2024

    A great place to browse or shop for all the latest technology. Staff is great and helpful. Feel like stores like this are going to be going online only soon which is sad 😢. Online processing and shipping is lightning fast - way better and faster than Amazon! Long live Best Buy!

    Coffee Conjurer (Coffee)
    -
    February 01, 2025

    I had 2 pairs of expensive $500 sony head phones die within a year from this location. When I tried to get a return they told me I had to jump threw 17 different hoops to get a return, and this was after paying extra for protection. You have to order a return box, then place their defective item in the box. then wait a few weeks. Why pay extra for protection fees when you have to wait weeks? Why not just simply return your item in box with receipt in hand? Because bestbuy is why. I highly recommend not giving this place your service.

    lemmi schmoeker
    -
    December 08, 2024

    Fantastic customer service! I went shopping there twice in the last couple of weeks and every time experienced an outstanding customer service: friendly, welcoming, knowledgeable. I haven't been there for several years because of the horrible service back then. I don't know what has happened, but my last two shopping experiences at this Best Buy were awesome 👍

    Kim Kim
    -
    November 29, 2024

    If you enjoy waiting almost an hour for a technician to assist you, then this is the place to go! The staff for the appliance section seem completely uninterested in being there—this level of indifference is unbelievable. They literally see you and choose not to approach you. Zero customer service! Even if someone does eventually help you, you have to practically beg for more than a one-sentence response about an item. Every single visit has been the worst experience imaginable!

    Best Buy

    Our Address

    3450 Uptown Blvd #200, Saanich Core, BC V8Z 0B9, Canada

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