Best Buy

2900 Drinkwater Rd Unit 101, Duncan, BC V9L 6C6, Canada

About Best Buy

3.7 / 5

from reviews

    Tammy Mawbey
    -
    January 03, 2025

    Went in an hour before the store closed because my son told me about the gift card promotion and he knew we both needed to upgrade our phones. Was told by employee that he was leaving and just the one person was available and that the 2 people on line ahead of us and ourselves would not likely be helped. She would need to be on the phone with the customer she had for unspecified amount. No one to help as back up. Promo is over today so I will go else where and get my phone.

    Glen Santics
    -
    December 03, 2024

    The customer service in this store is awful. My most recent experience - after spending 15 minutes looking over the options they have displayed for external hard drives I picked the card for the one I wanted and then waited for 10 minutes until someone approached me at customer service desk. I then asked to see the unit I picked and the guy looks it up on his phone to telk me they don't have the item. I asked "why have these cards on display if you don't actually have the item"...he told me it was so people could choose it and order it on line! Great business model Best Buy! Come down to the store to pick out the item you will be ordering on-line. I went to London Drugs and spent my money.

    leslie liston
    -
    October 24, 2024

    I am very disappointed with the reception I received when I took in my Kitchen Aid Stand Mixer. When I bought it in March I was told there was a 1 year warranty and did not take out further warranty. Now I understand that it is Kitchen Aid responsibility and I have to deal direct with them which has not been easy. The only bright thing that happened was dealing with Caleb who couldn’t change policy but was at least sympathetic and helpful. A bit more understanding and help from the lady in charge would have gone a long way to help. Not impressed!

    Matt Rocco
    -
    December 27, 2024

    Everything's good. Other than the fact that they open at 10:00 a.m. what kind of store opens at 10:00 a.m. do people not wake up at a normal time anymore?????

    Hailey Malvena
    -
    September 03, 2024

    Dylan helped my husband and I upgrade our phones. He made it a great, positive experience! He found us both great deals!!

    Best Buy

    Our Address

    2900 Drinkwater Rd Unit 101, Duncan, BC V9L 6C6, Canada

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