I waited for 1 year to post my review, as I felt giving a review shortly after my heat pump install would not give a detailed account of my experience with Coastal Heat Pumps. After receiving 4 quotes for my mini split heat pump I ended up choosing Coastal Heat Pumps, and am I happy that I did. Not only was the install process professional, but the continued customer service throughout the last year has been incredible. I highly recommend Coastal Heat Pumps!
Emma Martin
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March 15, 2025
Coastal Heat Pumps did an amazing job with my installation today. Their work was meticulous, and the staff were not only friendly and knowledgeable but also punctual. Even the office staff were fantastic—professional, helpful, and efficient. I couldn’t be happier with the experience!
Ken Toon
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April 07, 2023
The complete experience starting with the sales person Mike Hipwell and the installation crew Rayce, Smitty and Mitch was very pleasant. They all we were very professional, knowledgeable and helpful with any questions that we had. They were on time and the installation went very smoothly.
We have referred your company to friends of ours already and hope they choose you too!
Thank you to all.
Ken and Laurie
Allison Patterson
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January 16, 2025
Thank you to Tyler, Samuel and Manpreet (and the rest of the install crew- a 2 day job!) for installing our new Samsung Heat pump recently.
I appreciated the introduction to the operation of the system…very different from our old forced air oil furnace.
So far we are comfortable and warm. We look forward to the cooling in the summer too, along with less fossil fuels and increased efficiency.
I also appreciated the initial meeting with Craig and being given 3 great options- Good, Better & Best. That was helpful for system comparison.
Thank you Coastal Heat Pumps.
Janet Dunbar
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February 22, 2025
Coastal Heat Pumps did a great job of replacing a very old HRV unit in our house. Cavin was very pleasant and helpful in explaining things to us and the electrical person was also very helpful. We will be using this company again for our annual maintenance. Very satisfied!
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2042 Mills Rd W #3, Sidney, BC V8L 5X4, Canada
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I waited for 1 year to post my review, as I felt giving a review shortly after my heat pump install would not give a detailed account of my experience with Coastal Heat Pumps. After receiving 4 quotes for my mini split heat pump I ended up choosing Coastal Heat Pumps, and am I happy that I did. Not only was the install process professional, but the continued customer service throughout the last year has been incredible. I highly recommend Coastal Heat Pumps!
Coastal Heat Pumps did an amazing job with my installation today. Their work was meticulous, and the staff were not only friendly and knowledgeable but also punctual. Even the office staff were fantastic—professional, helpful, and efficient. I couldn’t be happier with the experience!
The complete experience starting with the sales person Mike Hipwell and the installation crew Rayce, Smitty and Mitch was very pleasant. They all we were very professional, knowledgeable and helpful with any questions that we had. They were on time and the installation went very smoothly. We have referred your company to friends of ours already and hope they choose you too! Thank you to all. Ken and Laurie
Thank you to Tyler, Samuel and Manpreet (and the rest of the install crew- a 2 day job!) for installing our new Samsung Heat pump recently. I appreciated the introduction to the operation of the system…very different from our old forced air oil furnace. So far we are comfortable and warm. We look forward to the cooling in the summer too, along with less fossil fuels and increased efficiency. I also appreciated the initial meeting with Craig and being given 3 great options- Good, Better & Best. That was helpful for system comparison. Thank you Coastal Heat Pumps.
Coastal Heat Pumps did a great job of replacing a very old HRV unit in our house. Cavin was very pleasant and helpful in explaining things to us and the electrical person was also very helpful. We will be using this company again for our annual maintenance. Very satisfied!