Exchangenery just installed a heat pump and we were extremely satisfied with the service from the initial contact and the assessment visit by James to the installation by Mike and Cody. Cody and Mike were very knowledgeable, efficient, polite, upbeat and an excellent team. We would highly recommend Exchangenergy and the Daikin heat pump.
Tracey Martin
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March 06, 2025
If you get a chance to have Mike come to your house, get ready to smile! He is a true gem, extremely friendly demeanour, sets your concerns at ease. As a Facility Manager - he’s a keeper!
Even though he was not able to fix my heat pump, we had a great discussion and now his counterpart is making time today to come and see me! Excellent and I mean excellent customer service! Keep it up guys!
D Lo
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February 05, 2025
The team was punctual, professional, polite and courteous. They were able to install a complicated set of heads in under the estimated time and in the cold with no complaints. The team were very friendly and made themselves available to answer all my questions. I would highly recommend this company.
I had an error code that needed a tech. Mike came out as soon as possible and fixed the issue quickly. He was very communicative and answered all our questions with a smile.
I highly recommend this company.
Mike Wiersma
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March 05, 2025
Hi, we have currently had Exchange Energy assist us in solving some ongoing issues we have had with our ductless heat pump. We were dealing with the prior ownership over two years and making no headway whatsoever.
Enter the new ownership; after one conversation we had a direction which was promptly and professionally followed up on and we finally have a system operating in the manner intended.
Can't say enough about Rob and crew with regards to their customer service. It has been a nice change and very satisfying working with the new ownership structure and customer service they provide. Cheers and all the best!
Mike and Wendy Wiersma
Hannah Blumer
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February 22, 2025
Exchange Energy was fast, and so helpful. They left the house clean, and did an amazing job. The two people who came to our house were not only considerate of our space and polite, but personable and helpful with whatever we needed. Everyone from the owner to the reception were kind and helpful through every step of our experience! Thanks again!
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6193 Scott Rd Unit 101, Duncan, BC V9L 6Y8, Canada
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Exchangenery just installed a heat pump and we were extremely satisfied with the service from the initial contact and the assessment visit by James to the installation by Mike and Cody. Cody and Mike were very knowledgeable, efficient, polite, upbeat and an excellent team. We would highly recommend Exchangenergy and the Daikin heat pump.
If you get a chance to have Mike come to your house, get ready to smile! He is a true gem, extremely friendly demeanour, sets your concerns at ease. As a Facility Manager - he’s a keeper! Even though he was not able to fix my heat pump, we had a great discussion and now his counterpart is making time today to come and see me! Excellent and I mean excellent customer service! Keep it up guys!
The team was punctual, professional, polite and courteous. They were able to install a complicated set of heads in under the estimated time and in the cold with no complaints. The team were very friendly and made themselves available to answer all my questions. I would highly recommend this company. I had an error code that needed a tech. Mike came out as soon as possible and fixed the issue quickly. He was very communicative and answered all our questions with a smile. I highly recommend this company.
Hi, we have currently had Exchange Energy assist us in solving some ongoing issues we have had with our ductless heat pump. We were dealing with the prior ownership over two years and making no headway whatsoever. Enter the new ownership; after one conversation we had a direction which was promptly and professionally followed up on and we finally have a system operating in the manner intended. Can't say enough about Rob and crew with regards to their customer service. It has been a nice change and very satisfying working with the new ownership structure and customer service they provide. Cheers and all the best! Mike and Wendy Wiersma
Exchange Energy was fast, and so helpful. They left the house clean, and did an amazing job. The two people who came to our house were not only considerate of our space and polite, but personable and helpful with whatever we needed. Everyone from the owner to the reception were kind and helpful through every step of our experience! Thanks again!