I received a gift card from a friend, but I haven’t had a chance to use it yet. When I tried to redeem it, I was informed that it’s no longer valid because the ownership has changed.
nick steff
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December 19, 2024
What a joke this store is .
We paid 100 for a gift card and they ripped us off just another corporate scam not to honor these giftcards
Nick C
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December 27, 2023
With only 5 days notice, all Mastermind stores have stopped accepting gift cards. It doesn't seem like a coincidence they stopped just before Christmas. I feel sorry for all parents and grandparents who bought them for Christmas only to find them useless.
Michael Ford
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March 21, 2024
Great selection of new toys and educational games etc. Unfortunately very difficult to deal with when it comes to things like exchanges and refunds and discounts. The management and ownership of this organization seems to change on a regular basis, often leaving the staff confused. Not to mention the nature of increased cheapening of imported toys and products which lends them to needing more returns and exchanges. Cherry Bomb toys would be the way to go if you're looking quality, service and value.
Michelle Lee Gergely
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January 18, 2024
The store is open in this snowy day and lots of snow leds and toys available ! Awesome!
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2945 Jacklin Rd, Victoria, BC V9B 5E3, Canada
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I received a gift card from a friend, but I haven’t had a chance to use it yet. When I tried to redeem it, I was informed that it’s no longer valid because the ownership has changed.
What a joke this store is . We paid 100 for a gift card and they ripped us off just another corporate scam not to honor these giftcards
With only 5 days notice, all Mastermind stores have stopped accepting gift cards. It doesn't seem like a coincidence they stopped just before Christmas. I feel sorry for all parents and grandparents who bought them for Christmas only to find them useless.
Great selection of new toys and educational games etc. Unfortunately very difficult to deal with when it comes to things like exchanges and refunds and discounts. The management and ownership of this organization seems to change on a regular basis, often leaving the staff confused. Not to mention the nature of increased cheapening of imported toys and products which lends them to needing more returns and exchanges. Cherry Bomb toys would be the way to go if you're looking quality, service and value.
The store is open in this snowy day and lots of snow leds and toys available ! Awesome!