Phil Smith Roofing

2808 Dunlevy St, Victoria, BC V8R 5Z5, Canada

About Phil Smith Roofing

4.6 / 5

from reviews

    James M.
    -
    August 13, 2024

    Interesting and unfortunate experience. I contacted this company to have a small repair done for a slow leak under some raised shingles. The company responded the next morning just after 7 AM with a message saying they would send out someone that morning. Without confirming a time, the service person was here within 15 minutes of the email. Both my wife and the service person were very surprised and confused. The serviceman said he spotted the issue and proceeded to fix it over the next two hours. Their words were that the issue should be fixed, and that the roof had at least another 4 years on it. They were friendly and prompt. Fast forward a week later and we had some rain. The leak had appeared to be in the same spot but just a few inches over. I called the head office and was lectured over my lunch break about how complicated a roof is and how we will likely need to replace it. This was coming from an admin who has never seen my roof or the nature of the repair - the whole conversation was pretty condescending to be honest. The admin said I would be placed on a service call list and someone would get a hold of me soon. Forward another week. No communication. I phoned the office and the admin said she had no information about me. I'm more confused than anything because of all the great reviews and how prompt and friendly the actual repair person was (only reason I put 2 stars) In the end.. I'm out three hundred bucks and I still have a leaky roof.

    Garth Lenz
    -
    November 22, 2023

    Phil Smith Roofing did a wonderful job replacing our roof. The crew were very hard working, polite, and shared details about their work every step of the way. Working in challenging conditions dealing with November weather the team worked quickly and efficiently and the job was done on time and at a very fair price. I really can't think of enough good things to say about the job and the crew.

    Don Morris
    -
    October 25, 2023

    These guys are one of a kind professionals. They love all things roofing. Besides being highly skilled and super-experienced (may run 4 plus jobs a day with Phil working on each roof when he can) they are respectful, kind, and even express gratitude to be on the job! Trust me... they do an incredibly thorough cleanup every single day; they hunt for nails! And very important to me they gave me, and will give you, all the information and knowledge about roofing you need, or ask for. These people are top-flight.

    Rebekah Curran
    -
    April 29, 2022

    Fantastic service from start to finish! Phil offered clear and detailed explanations on what to expect during the process of having a new roof installed. The team was incredibly well-organized and finished the job within 3 days. They were also very careful to leave the area clean. We were highly impressed and will be recommending Phil Smith Roofing to our friends and family. Thank you, Phil!

    Olivia
    -
    December 05, 2022

    Requested a quote and after meeting Phil, I knew that this was the company that I would employ to replace my roof. Phil was very personable, knowledgeable and responsive. I was confident with the estimate and after mentioning the quote I received for chimney removal, Phil went out of his way to find a cheaper company. Excellent communication, friendly staff, and workmanship was well executed. Entire process from quote to completion was professional and seamless. Eternally grateful for the experience.

    Phil Smith Roofing

    Our Address

    2808 Dunlevy St, Victoria, BC V8R 5Z5, Canada

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