G.C. Allan

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October 02, 2024

There are only a few credible players in the roofing business in Victoria and having seen other houses on our street get new roofs from one of Proline’s competitors, we took the time to interview our neighbours who used this competitor to get the lowdown. In both cases, these neighbours were pleased with the service of the competitor but did feel the workers were a bit immature, often blasting their radios throughout the installation process and not overseeing a solid clean-up process. In the end, we opted for Proline and were so happy we did. Communication was generally solid, while their workers were quiet, professional, efficient and very conscious of maintaining a clean and tidy work site. The end product was outstanding. From a pricing point of view, Proline was also very competitive. Overall, a first-class operation.

William Wallace

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April 13, 2023

Proline Roofing was great to work with and I would highly recommend them. We had our 25+ year old roof and gutters replaced in March 2023. The staff from Proline were a pleasure to work with at all stages of the project, right from the first contact with their Admin staff, the person that provided the quote, the roofers, the supervisor, the gutter installer, etc... I received the quote in October 2022. They were upfront with the amount of work they had and said it would be roughly 4-5 months before they would get to ours. They showed up just over 4 months after the quote was provided. The cost was exactly what they quoted me. There was an additional cost to replace rotten boards but they made me aware of that potential when they provided the quote. The cost to replace the rotten boards was reasonable and they provided me with photos of the areas and the supervisor followed up to answer any questions. They were very accommodating when I asked that they permanently install two safety hooks for cleaning the gutters. The quality of the work was excellent as was the cleanup (end of every day) and disposal of the old shingles. They completed the work in the time they estimated for the roof and the gutters. They kept us very well informed throughout the process. Highly recommend this company.

Mike H

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April 05, 2019

Outstanding service and work, highly recommended! From the very start of getting an estimate, answering our questions and providing all the information we needed to make a decision, to completion of the gutters; everyone at Proline has been phenomenal to deal with. Friendly, professional, flexible, and thorough are just some of the good qualities I would use to describe them. Workmanship is spot-on, the crews are great to work with, and our roof and gutters look awesome. They're diligent about cleaning up at the end of each day, and always keep you informed about their schedule. They were flexible and accommodating for scheduling, and we were quite happy to be fit in where the busy spring season could allow. If you're looking for a professional company to perform quality roof repair or replacement, do yourself a favor and call Proline - anyone I spoke to who worked with them had nothing but good things to say, and it's been a huge relief for us to have such an integral component of our house replaced correctly. And a helpful hint: be thoughtful and provide cold drinks and maybe some treats to the crew each day; it's hot, tiring work and everyone appreciates a little kindness! :-)

Susan Reid

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December 11, 2022

Fabulous service, at my house the following morning after I emailed in at 4:30 pm (before the predicted rain) to repair storm damage. Pro-Line is the original roof installer 2006, our roof complex (mansard-style) and challenging, but terrific job done, very happy, and this company will certainly get my roof replacement in a few years.

JayeDee

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August 07, 2024

Roofing is a very competitive business and some of these companies have become arrogant and rude because they are "so busy". Basically they are not great business people in the first place. For starters, show up on time and return phone calls and put some effort into an estimate that makes the customer feel more confident. When the construciton bubble bursts they will be scrambling for any small jobs they can get. Get lots of quotes in this industry and ask for references.