Proline Roofing Ltd.
1055 Alston St, Victoria, BC V9A 3S6, CanadaAbout Proline Roofing Ltd.
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1055 Alston St, Victoria, BC V9A 3S6, Canada
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Proline Roofing was great to work with and I would highly recommend them. We had our 25+ year old roof and gutters replaced in March 2023. The staff from Proline were a pleasure to work with at all stages of the project, right from the first contact with their Admin staff, the person that provided the quote, the roofers, the supervisor, the gutter installer, etc... I received the quote in October 2022. They were upfront with the amount of work they had and said it would be roughly 4-5 months before they would get to ours. They showed up just over 4 months after the quote was provided. The cost was exactly what they quoted me. There was an additional cost to replace rotten boards but they made me aware of that potential when they provided the quote. The cost to replace the rotten boards was reasonable and they provided me with photos of the areas and the supervisor followed up to answer any questions. They were very accommodating when I asked that they permanently install two safety hooks for cleaning the gutters. The quality of the work was excellent as was the cleanup (end of every day) and disposal of the old shingles. They completed the work in the time they estimated for the roof and the gutters. They kept us very well informed throughout the process. Highly recommend this company.
My experience with Proline Roofing and gutters was excellent from start to finish. I was greeted friendly and professionally from Jennifer, Administrative Assistant to pay the deposit. I was then contacted by Damir, Project manager to fix a date for the work. Then Carlos and his roofing crew arrived a few weeks later to replace the roof. I was impressed with how professional and industrious all the workers were. Carlos and his team finished in a timely and successful manner. A few days later, Luis arrived to replace my gutters, downspouts, and Leafguard system. Luis was excellent worker. I was impressed how he could easily handle all this work by himself. Both Carlos and Luis offered to call them anytime if there was a problem with anything and they would fix it right away. I would recommend anyone who wants to replace their roof and gutters to contact Proline Roofing. They have excellent qualified and experienced front office staff, managers, and tradesmen to satisfy all customer requirements. They always emailed me with updates and responded immediately to any questions that I had. Their work is reasonable and fairly priced for the quality value for their workmanship.
Just had a new roof installed by Proline Roofing. I am thrilled - it looks beautiful. Best experience right from the beginning - with their Estimator Kari, to Jennifer in the office, to Damir the Project Manager and the best roofing installers ever - Carlos the Foreman and his team were awesome! Their attention to details, and all the hard work they did - made this experience one of the best I could have ever had. Very professional and just so nice to deal with. Thank you!!
We had a wonderful experience with Proline Roofing who replaced our roof in 2023. The price represented value for money for a quality product, which we appreciated. Customer service was top notch from the get go, when we received assistance in choosing the type of roof and the colour. There was no hard sell, just friendly and honest advice. The staff in the office were attentive and welcoming whenever we visited. We were kept informed regarding when the work would take place and in fact that ended up being sooner than expected. The installation staff were hard-working, polite and efficient. We had some last minute additional requests, eg for assistance installing new bargeboards, and it was no problem at all to add these in to the job. Our roof looks fantastic and we have had no problems with it. I have already recommended Proline since and will continue to do so. Thanks so much!
Fabulous service, at my house the following morning after I emailed in at 4:30 pm (before the predicted rain) to repair storm damage. Pro-Line is the original roof installer 2006, our roof complex (mansard-style) and challenging, but terrific job done, very happy, and this company will certainly get my roof replacement in a few years.