I stayed one night in Sidney passing through on a road trip. I wish I could have stayed longer this little town is a gem. And there I found this little store Provenance which has the most beautiful selection of jewellery and gifts. I bought some earrings and ran back not even 5 minutes later to grab the matching bracelet I couldn't resist. They have something for everyone. The lady was so friendly and helpful. I wish I had more time to shop there I would have purchased more. Beautiful little store in a lovely location by the sea. Loved it and love my jewellery...it will always remind me of such a nice place.
Dawn Evans
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January 24, 2022
EDIT to previous post:
I have changed my review from 2 stars to 4 stars. (Would have had five stars if I had only had this customer service experience the first time.)
So today I went in to "exchange" my necklace and had the best experience with the most lovely lady "Julie". Not only did I get the necklace I wanted but I also bought another one I had been eyeing up before Christmas. Now I have 2 beautiful necklaces that I LOVE. Makes me soooo happy when businesses take care of their customers!
Original post: I have shopped here on many occasion always a lovely experience, however yesterday I tried to return a necklace my husband bought me for Christmas. The necklace was just not my style but loved lots of other jewelry in the store. Unfortunately, because the return policy was Jan 15th, I was unable to return it. My daughter had COVID and I had to quarantine after New Years for 2 weeks and so I was a little late with my return, and I explained that to them. I wanted to spend the money on something else in the store, not get a refund but unfortunately they would not allow it. I am disappointed as I can not understand what a few days difference would make. She explained if it was a discontinued item, I could not return it. Then she said it was not a discontinued item so I'm still confused as to why they wouldn't let me exchange it for something else I would like. Disappointed in their service.
Jordy Harris
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December 24, 2019
Without a doubt, one of the friendliest stores in all of Sidney (actually all of Victoria too!) with a wonderful selection of home decor, jewelry, gifts and specialty items I can’t find elsewhere! Truly worth the drive from Victoria.
Jessica Kwasnica
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December 26, 2020
Beautiful store with something for everyone! Lovely, friendly staff and you can't beat the location! We are lucky to have such a wonderful store in Sidney!
DriveWise BC
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December 30, 2019
Love..love LOVE this store! Amazing gifts, home decor and the staff are incredibly friendly and inviting! I’ll be back!
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2536 Beacon Ave, Sidney, BC V8L 1Y2, Canada
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I stayed one night in Sidney passing through on a road trip. I wish I could have stayed longer this little town is a gem. And there I found this little store Provenance which has the most beautiful selection of jewellery and gifts. I bought some earrings and ran back not even 5 minutes later to grab the matching bracelet I couldn't resist. They have something for everyone. The lady was so friendly and helpful. I wish I had more time to shop there I would have purchased more. Beautiful little store in a lovely location by the sea. Loved it and love my jewellery...it will always remind me of such a nice place.
EDIT to previous post: I have changed my review from 2 stars to 4 stars. (Would have had five stars if I had only had this customer service experience the first time.) So today I went in to "exchange" my necklace and had the best experience with the most lovely lady "Julie". Not only did I get the necklace I wanted but I also bought another one I had been eyeing up before Christmas. Now I have 2 beautiful necklaces that I LOVE. Makes me soooo happy when businesses take care of their customers! Original post: I have shopped here on many occasion always a lovely experience, however yesterday I tried to return a necklace my husband bought me for Christmas. The necklace was just not my style but loved lots of other jewelry in the store. Unfortunately, because the return policy was Jan 15th, I was unable to return it. My daughter had COVID and I had to quarantine after New Years for 2 weeks and so I was a little late with my return, and I explained that to them. I wanted to spend the money on something else in the store, not get a refund but unfortunately they would not allow it. I am disappointed as I can not understand what a few days difference would make. She explained if it was a discontinued item, I could not return it. Then she said it was not a discontinued item so I'm still confused as to why they wouldn't let me exchange it for something else I would like. Disappointed in their service.
Without a doubt, one of the friendliest stores in all of Sidney (actually all of Victoria too!) with a wonderful selection of home decor, jewelry, gifts and specialty items I can’t find elsewhere! Truly worth the drive from Victoria.
Beautiful store with something for everyone! Lovely, friendly staff and you can't beat the location! We are lucky to have such a wonderful store in Sidney!
Love..love LOVE this store! Amazing gifts, home decor and the staff are incredibly friendly and inviting! I’ll be back!