My husband and I were thrilled to stumble upon this store!!! A great, cozy atmosphere with kind employees. The puzzles themselves have a bit of a hefty price tag, but the quality is there and makes it worth the price. Truly a great experience that leaves you with a beautiful art piece (or a fun challenge for friends).
Anne E
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January 15, 2025
Very pleased with the three puzzles I purchased whilst on holiday in Victoria in September. Have done two of them and they are superb - I intend to frame them just as shown on the puzzle lab website. They are quality wooden puzzles with lots of unusual shaped pieces and some stunning artistry. Customer service great too because two pieces had to be replaced and Puzzle Lab sent me two new ones even though I live in the UK. Thoroughly recommend
Disa Skaff
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January 27, 2025
We registered for a gift card for a custom wedding puzzle, and we got EXACTLY what we wanted. I'm excited to frame it with the pieces bursting out, but my husband isn't ready to let it not be a puzzle.
Nissa Campbell
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January 15, 2025
Shopping at Puzzle Labs is always a delight. I discovered the store while wandering around Victoria, but since I'm not a local, I've shopped online since. They're always quick and responsive and their puzzles are fantastic. The quality is top notch, and there's clearly a lot of thought put into making the puzzle building a pleasant and challenging experience.
This year I was getting a little concerned because I'd ordered a holiday puzzle and because it was limited, it was taking a bit to ship. I was afraid it would be lost in the Black Friday shuffle. So I dropped a quick email without realizing that it was, in fact, the night before Black Friday , and someone still took the time to check in and reassure me that my puzzle was heading out the door. I genuinely appreciate that I wasn't brushed off despite how busy I'm sure they must have been!
Karen Jung
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January 15, 2025
Karen J
2025-01-15
This puzzle was fabulous — the shapes of the pieces, and the knockout parts, kept us on our toes. We had a splendid, and moderately competitive, afternoon.
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1322 Government St, Victoria, BC V8W 1Y8, Canada
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My husband and I were thrilled to stumble upon this store!!! A great, cozy atmosphere with kind employees. The puzzles themselves have a bit of a hefty price tag, but the quality is there and makes it worth the price. Truly a great experience that leaves you with a beautiful art piece (or a fun challenge for friends).
Very pleased with the three puzzles I purchased whilst on holiday in Victoria in September. Have done two of them and they are superb - I intend to frame them just as shown on the puzzle lab website. They are quality wooden puzzles with lots of unusual shaped pieces and some stunning artistry. Customer service great too because two pieces had to be replaced and Puzzle Lab sent me two new ones even though I live in the UK. Thoroughly recommend
We registered for a gift card for a custom wedding puzzle, and we got EXACTLY what we wanted. I'm excited to frame it with the pieces bursting out, but my husband isn't ready to let it not be a puzzle.
Shopping at Puzzle Labs is always a delight. I discovered the store while wandering around Victoria, but since I'm not a local, I've shopped online since. They're always quick and responsive and their puzzles are fantastic. The quality is top notch, and there's clearly a lot of thought put into making the puzzle building a pleasant and challenging experience. This year I was getting a little concerned because I'd ordered a holiday puzzle and because it was limited, it was taking a bit to ship. I was afraid it would be lost in the Black Friday shuffle. So I dropped a quick email without realizing that it was, in fact, the night before Black Friday , and someone still took the time to check in and reassure me that my puzzle was heading out the door. I genuinely appreciate that I wasn't brushed off despite how busy I'm sure they must have been!
Karen J 2025-01-15 This puzzle was fabulous — the shapes of the pieces, and the knockout parts, kept us on our toes. We had a splendid, and moderately competitive, afternoon.