SandyL

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January 29, 2025

I highly recommend RR Roofer Rider. I received four different quotes for replacing a 35 year old roof and decided to go with them after Vincent (the owner) came by personally, to give me a quote. He went onto the roof to inspect it and came inside the house to view the attic and answer all my questions. I found Vincent very personable, knowledgeable and honest, he put me at ease right away. I received the quote the same day. I was very pleased that his crew were able to start the new roof in the cold month of January and complete it in a reasonable amount of time which was a lot of work since the old metal roof had been placed on top of the much older asphalt roof. The foreman suggested installing a skylight for the bathroom to bring in more light and make use of a large ceiling opening that had housed old lighting. While they were replacing the roof was the perfect time to install the skylight. The crew were friendly and polite whenever I spoke to them and did a great cleanup job when the work was complete. They also took photos of the new roof for me which I appreciated. Vincent also came by after completion to inspect the work that was done. Deciding to spend money on a new roof isn't easy but I really felt comfortable in my decision to go with RR Roof Rider.

Rob Robson

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March 19, 2024

Right from the start Vincent and his Roof Rider team surpassed my expectations. First off, the communication was excellent. The foreman, Kevin kept me informed when they would arrive and start working and also let me know during the day when they would leave each day. They kept my driveway tidy and clean as there was a lot of equipment, supplies to be used. When they were finished, they took me on a walk around to ensure I was satisfied with their work and the cleanup. I really appreciated Vincent’s visit to ensure I was happy with the work and if I had any questions or comments. Really amazing Customer Service!! I will definitely suggest using them to anyone that I know. Thanks!!

Terry J Bialkowski

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October 03, 2024

Vincent came to Duncan in 2021 to inspect our Strata roof as it was 27 years old. I was impressed with his inspection, went on the roof and then in the attic area. Told me we had 3-5 years left on the roof. We had him back after 2 years and he said maybe 2-4 years. Strata decided to get estimates and decides Roof Rider was the company we wanted because of Vincent. His crew was excellent had the roof was done in 8 Days. We even had a roof access hatch put in by Ken. They cleaned everything up after the job was done. What I liked was Ken came after the crew was finished and spent 2 hours on the roof marked little spots that needed attention. The crew came back the next day and addressed everything that was marked. One employee Alvin went he the attic and reattached all the units vent hoses for the dryer and bathroom. I say a job well done at a good price. Terry Bialkowski

Justward 13

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December 04, 2024

Roof Rider went above and beyond. Our home lost its entire roof during a recent wind event. With torrents of rain entering the compromised structure, Roof Rider sent a crew to patch us up while awaiting the months long insurance wait for actual replacement. Crews were professional and had great customer service from front office staff as well.

David Francis

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November 12, 2024

The wind storm brought a strip down off of our roof that we could not identify so we called roof rider as they are Sooke local. Our visit was delayed as the truck was held hostage by mechanics but Vincent climbed up on our roof and removed a strip of galvanized metal. Why it was there is a mystery but he checked our roof and attic, unneeded strip was the only victim. The service was great, advice given helped and our whole experience with this company was fantastic. Keep this one in business!