Purchased a 4k DVD that was corrupted and they would not exchange it even with a copy of the transaction on Google pay. Do not recommend purchasing here. Rude staff and a low level of customer service more interested in being on their cell phone.
Anis Atrchi
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September 06, 2024
The store had a discount of 20% off a purchase of vinyl over $100 for months. The sign for the discount was literally on the computer screen next to the cash register. When I realized they didn't give me the discount after charging me, the employee said the discount was over a few days ago and they "forgot to take it down" despite there being no date on the sign. He didn't even offer to honour it, forgot to even offer me a bag.
Probably won't shop here anymore.
Mike M
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August 04, 2023
I absolutely could spend a whole day here looking for movies from past days. I find it ridiculous that I have to pay $8 to watch a movie from 20 plus years ago. Come here and buy for the same price and it's yours for life.
ICYTRASH
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June 18, 2024
Very unprofessional management, Store seems extremely understaffed, good selection of some rare vinyls but that's about it, and where are the cameras? How do you run a store without any security cameras seems like your begging to be stolen from.
Joselita Brandle
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July 19, 2024
Love the Kpop area of music plus customer service is great. I love talking to the sales person when I visit the store. Exvellent customer service.
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3147 Douglas St, Victoria, BC V8Z 6E3, Canada
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Purchased a 4k DVD that was corrupted and they would not exchange it even with a copy of the transaction on Google pay. Do not recommend purchasing here. Rude staff and a low level of customer service more interested in being on their cell phone.
The store had a discount of 20% off a purchase of vinyl over $100 for months. The sign for the discount was literally on the computer screen next to the cash register. When I realized they didn't give me the discount after charging me, the employee said the discount was over a few days ago and they "forgot to take it down" despite there being no date on the sign. He didn't even offer to honour it, forgot to even offer me a bag. Probably won't shop here anymore.
I absolutely could spend a whole day here looking for movies from past days. I find it ridiculous that I have to pay $8 to watch a movie from 20 plus years ago. Come here and buy for the same price and it's yours for life.
Very unprofessional management, Store seems extremely understaffed, good selection of some rare vinyls but that's about it, and where are the cameras? How do you run a store without any security cameras seems like your begging to be stolen from.
Love the Kpop area of music plus customer service is great. I love talking to the sales person when I visit the store. Exvellent customer service.