Purchased a 4k DVD that was corrupted and they would not exchange it even with a copy of the transaction on Google pay. Do not recommend purchasing here. Rude staff and a low level of customer service more interested in being on their cell phone.
Anis Atrchi
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September 06, 2024
The store had a discount of 20% off a purchase of vinyl over $100 for months. The sign for the discount was literally on the computer screen next to the cash register. When I realized they didn't give me the discount after charging me, the employee said the discount was over a few days ago and they "forgot to take it down" despite there being no date on the sign. He didn't even offer to honour it, forgot to even offer me a bag.
Probably won't shop here anymore.
Mike M
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August 04, 2023
I absolutely could spend a whole day here looking for movies from past days. I find it ridiculous that I have to pay $8 to watch a movie from 20 plus years ago. Come here and buy for the same price and it's yours for life.
Joselita Brandle
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July 19, 2024
Love the Kpop area of music plus customer service is great. I love talking to the sales person when I visit the store. Exvellent customer service.
Zachary Wolf
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August 21, 2024
good selection but a bit pricy for some things .
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3147 Douglas St, Victoria, BC V8Z 6E3, Canada
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Purchased a 4k DVD that was corrupted and they would not exchange it even with a copy of the transaction on Google pay. Do not recommend purchasing here. Rude staff and a low level of customer service more interested in being on their cell phone.
The store had a discount of 20% off a purchase of vinyl over $100 for months. The sign for the discount was literally on the computer screen next to the cash register. When I realized they didn't give me the discount after charging me, the employee said the discount was over a few days ago and they "forgot to take it down" despite there being no date on the sign. He didn't even offer to honour it, forgot to even offer me a bag. Probably won't shop here anymore.
I absolutely could spend a whole day here looking for movies from past days. I find it ridiculous that I have to pay $8 to watch a movie from 20 plus years ago. Come here and buy for the same price and it's yours for life.
Love the Kpop area of music plus customer service is great. I love talking to the sales person when I visit the store. Exvellent customer service.
good selection but a bit pricy for some things .