One of my favourite stores to buy sustainable, less harmful products. Staff are always helpful and friendly and there is a wide selection.
I hadn't been there in awhile, and was looking for a s/s ice cube tray for my sister. And voila! They had them on the shelf :)
Thank-you,
Avery
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September 26, 2024
I feel scammed. I have never left a negative review before but I am so devastated right now. As someone who just moved to Victoria, I was so excited to buy new bedding for my new place. I saved up to get bedding that was ethical and sustainable and could keep me cool at night. To support local, I went here and was recommended these Turkish cotton percale sheets. I loved the feel at the store the way they were packaged and colour and followed directions on washing the sheets to use them. Now using them, these sheets feel so scratchy, so thin, which are tell tale signs for low quality percale sheets. For the price, I am honestly appalled and in shock right now. The sheets are so cheap that they are see through and I know how percale threading works and the specific weaving technique, but these are just simply made of such low quality material I doubt it is even cotton. My skin was absolutely irritated, so I searched more on the brand to find that the website of the sheets seems to be that of a scam. It is not some ethical and sustainable brand at all. I want to support local, and I trusted that at local business whose entire brand is sustainability would sell products that align with that mission. At this point, I am devastated by my experience at this store and hope they can be more ethical with the brands they sell and recommend. This was extremely disheartening.
Geneviève Provost
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March 20, 2024
This is a funny story!
I accidentally sent an item to this store from Gatineau, Quebec that I needed to return (I entered the wrong postal code). They were absolutely AMAZING in helping me with my mistake. They shipped back my item with a gift, a bar soap that smell so good!
Although I didn't actually buy anything here, their customer service is EXTRAORDINARY.
Thank you so much to the employee who helped me out, I sincerely appreciate it!
100% recommend these guys because of their kindness, great customer service, excellent communication and the lovely soap they sent me!
olive gaboury
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February 25, 2022
I like that staff is friendly, greets you when you walk in, offers help & then let’s you browse on your own. They’ve also been great at answering email questions. I’ve bought stuff like kitchen scrub brushes with replaceable brush & various school/work lunch containers. Now I’m trying to decide on which of these gorgeous baskets to get for prettier storage containers in my tiny condo
A W
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May 05, 2024
I can only attest to an online shopping experience with The Good Planet Company, but I'm pleased with how ++ fast shipping was - my order arrived to the Mainland within a day. They were the only shop I could find all the Hello Kitty Baggu bags I wanted haha! Will definitely visit in store whenever I'm in Victoria
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764 Fort St, Victoria, BC V8W 1H2, Canada
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One of my favourite stores to buy sustainable, less harmful products. Staff are always helpful and friendly and there is a wide selection. I hadn't been there in awhile, and was looking for a s/s ice cube tray for my sister. And voila! They had them on the shelf :) Thank-you,
I feel scammed. I have never left a negative review before but I am so devastated right now. As someone who just moved to Victoria, I was so excited to buy new bedding for my new place. I saved up to get bedding that was ethical and sustainable and could keep me cool at night. To support local, I went here and was recommended these Turkish cotton percale sheets. I loved the feel at the store the way they were packaged and colour and followed directions on washing the sheets to use them. Now using them, these sheets feel so scratchy, so thin, which are tell tale signs for low quality percale sheets. For the price, I am honestly appalled and in shock right now. The sheets are so cheap that they are see through and I know how percale threading works and the specific weaving technique, but these are just simply made of such low quality material I doubt it is even cotton. My skin was absolutely irritated, so I searched more on the brand to find that the website of the sheets seems to be that of a scam. It is not some ethical and sustainable brand at all. I want to support local, and I trusted that at local business whose entire brand is sustainability would sell products that align with that mission. At this point, I am devastated by my experience at this store and hope they can be more ethical with the brands they sell and recommend. This was extremely disheartening.
This is a funny story! I accidentally sent an item to this store from Gatineau, Quebec that I needed to return (I entered the wrong postal code). They were absolutely AMAZING in helping me with my mistake. They shipped back my item with a gift, a bar soap that smell so good! Although I didn't actually buy anything here, their customer service is EXTRAORDINARY. Thank you so much to the employee who helped me out, I sincerely appreciate it! 100% recommend these guys because of their kindness, great customer service, excellent communication and the lovely soap they sent me!
I like that staff is friendly, greets you when you walk in, offers help & then let’s you browse on your own. They’ve also been great at answering email questions. I’ve bought stuff like kitchen scrub brushes with replaceable brush & various school/work lunch containers. Now I’m trying to decide on which of these gorgeous baskets to get for prettier storage containers in my tiny condo
I can only attest to an online shopping experience with The Good Planet Company, but I'm pleased with how ++ fast shipping was - my order arrived to the Mainland within a day. They were the only shop I could find all the Hello Kitty Baggu bags I wanted haha! Will definitely visit in store whenever I'm in Victoria