The Home Depot

2400 Millstream Rd, Victoria, BC V9B 3R3, Canada

About The Home Depot

3.8 / 5

from reviews

    MY way by YAMs在加任我煑
    -
    March 19, 2025

    Our favourite store for appliances, like water heater and kitchen stove, and other home improvement items. We went here regarding an electric water heater warranty problem today and thanks to Allan at the customer service, he helped us solve the problem by providing a better solution in a professional manner, really appreciate his help and suggestions. Hope things can go smoothly as planned and we don’t need to come back and forth for the same issue. Anyway, love their huge collection of products.

    James Fang
    -
    January 03, 2025

    To be honest, I usually have a good experience at any Home Depot, but I had a great experience today at this location thanks to Harold in the appliance department. I was shopping for a new range for my parents and this was my third stop on this mission. I was already getting tired of studying ovens with all the salespeople pitches but Harold was just very pleasant and easy to deal with. He was just very easy going and obviously there to simply answer questions with no agenda to sell me anything, which is always appreciated. From the time I walked into the store, selected an oven and had it processed at the check out took less than half an hour all told, which must be a record for me for buying a major appliance. All in all, it was a great experience dealing with a friendly knowledgeable person, which sadly isn’t very common anymore.

    Owen Marshall
    -
    March 12, 2025

    Greg was amazing! Thank you for the tour of the appliances :) he was very knowledgeable and didn’t feel like a pushy salesman. We will definitely be back.

    Meljayne
    -
    March 27, 2025

    Went to buy windows, looked for help loading them on cart, was told that the window department person wouldn't be back for 20 mins, went to the front tills to ask for help, she said she would call someone to help, no one came after waiting...I could add that there were less than a dozen customers in the store and I could see at least 10 employees chatting to each other at the front, eventually just told her that $1000 dollar sale was walking out the door because no one could be bothered to help, went to Lowes and bought them, no trouble getting help, this Home Depot branch needs better staff management.

    Mike M
    -
    September 11, 2023

    Honey, do projects start here. Service is very good for a big box store. The store is very clean too. Found everything I needed quickly. Another tool added to the bunch. Another good experience shopping here. Very impressive customer service. This is why I shop here. More stuff. The Pole saw was purchased last year. It extends from both sides. Has a great reach and power. Drill comes with two batteries.

    The Home Depot

    Our Address

    2400 Millstream Rd, Victoria, BC V9B 3R3, Canada

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