Chelsea was an incredibly helpful and considerate agent. She was incredibly patient, responding promptly and thoroughly to a deluge of my questions as a first time home owner. I'd highly recommend her to anyone in a similar boat!
John or Tiffanie Ujfalusi (Pain Free Tax)
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October 29, 2024
We sought out help with our complex insurance needs. Finding a good insurance broker is difficult in our experience. We were very happy with the initial contact, addressing our home policy immediately efficiently and for a better price than we have had in many years. We did ask for help with multiple other policies too, and help for a client, but we haven’t been wowed with the knowledgeability or ability to answer questions without doing full quote requests for any of those. Eventually we were told to keep one of old policies as it would be triple what we already had which was terrible to start with, when we had been given the impression we could consolidate some of our insurance at a large discount. Would value being able to get some accurate up front info without filling out 2 hours of forms first. Part of it is the industry, but part of it is really being familiar with complex situations like ours and knowing the best route to go.
土萠ほたる
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August 29, 2024
It's a shame. I used to go here with my family (since the late 70s for them) for all insurance needs until during the height of the pandemic they're only open 08:00-16:00 M-F when our entire family had to move our needs elsewhere. It was way too inconvenient because I work their same hours as their operating hours during the pandemic so they were never open outside of my shifts, sometimes even closing early.
I see now they've reverted their hours closer to their pre-pandemic operation hours (still reduced compared to their original hours; I remembered they used to be open until 7pm) so it's a bit more manageable but unfortunately already switched to a different firm. It's a shame because they were 5 stars up until 2019, and then it was really spotty during the pandemic years (had to lump my breaks and travel to renew only to be in a long lineup and returned back to work late or showed up to the pemises closed early).
I still recommend others this place because there's a person who I used to like having my insurance renewed with. Haven't seen this person in a while so presuming he retired but there was this one agent during the pandemic whom I didn't care for; she kinda ruined the experience but at this point unsure if she still works there. The rest seemed alright.
Orlene Barton
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January 08, 2025
Your brilliant ad got my attention!! The Naked Pineapple definitely needs to be covered, so does everyone else that got Naked!
Ellexis Boyle
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December 09, 2023
I had an excellent experience recently with Thunderbird. I had to purchase home insurance in a tight timeline and Ryan was fantastic. They were kind, understanding and very knowledgeable. Ryan delivered with confidence, speed and courtesy. I will stick with these folks for everything from herein. Highly recommend them. Thank you Ryan 🙏👍
Chelsea was an incredibly helpful and considerate agent. She was incredibly patient, responding promptly and thoroughly to a deluge of my questions as a first time home owner. I'd highly recommend her to anyone in a similar boat!
We sought out help with our complex insurance needs. Finding a good insurance broker is difficult in our experience. We were very happy with the initial contact, addressing our home policy immediately efficiently and for a better price than we have had in many years. We did ask for help with multiple other policies too, and help for a client, but we haven’t been wowed with the knowledgeability or ability to answer questions without doing full quote requests for any of those. Eventually we were told to keep one of old policies as it would be triple what we already had which was terrible to start with, when we had been given the impression we could consolidate some of our insurance at a large discount. Would value being able to get some accurate up front info without filling out 2 hours of forms first. Part of it is the industry, but part of it is really being familiar with complex situations like ours and knowing the best route to go.
It's a shame. I used to go here with my family (since the late 70s for them) for all insurance needs until during the height of the pandemic they're only open 08:00-16:00 M-F when our entire family had to move our needs elsewhere. It was way too inconvenient because I work their same hours as their operating hours during the pandemic so they were never open outside of my shifts, sometimes even closing early. I see now they've reverted their hours closer to their pre-pandemic operation hours (still reduced compared to their original hours; I remembered they used to be open until 7pm) so it's a bit more manageable but unfortunately already switched to a different firm. It's a shame because they were 5 stars up until 2019, and then it was really spotty during the pandemic years (had to lump my breaks and travel to renew only to be in a long lineup and returned back to work late or showed up to the pemises closed early). I still recommend others this place because there's a person who I used to like having my insurance renewed with. Haven't seen this person in a while so presuming he retired but there was this one agent during the pandemic whom I didn't care for; she kinda ruined the experience but at this point unsure if she still works there. The rest seemed alright.
Your brilliant ad got my attention!! The Naked Pineapple definitely needs to be covered, so does everyone else that got Naked!
I had an excellent experience recently with Thunderbird. I had to purchase home insurance in a tight timeline and Ryan was fantastic. They were kind, understanding and very knowledgeable. Ryan delivered with confidence, speed and courtesy. I will stick with these folks for everything from herein. Highly recommend them. Thank you Ryan 🙏👍