Outstanding business, product and service. We are very impressed with our new floors and the lovely area carpets we purchased from United Flooring. Highly recommend them for the high quality of workmanship provided and answering all kinds of questions we had. It was a pleasure doing business with them.
HB
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January 13, 2025
It seemed like maybe the salesperson didn't like my questions and then went on to make a condescending remark. Decided not to go forward with any purchase from this store. I've worked in sales, and I know what it's like to answer to stupid questions and repetitive questions, but you should remain professional about it. Good luck to them.
Stephen DUSTY Roberts
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January 07, 2017
Great team here. They have the biggest selection of powerloomed rugs on Vancouver Island. I am in the rug washing and repair business and i can't recommend United Flooring enough to my clients. You can trust them as well!
Darrin Lane
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July 12, 2024
Service was good and order was picked-up when ready, however I was disappointed with the return policy on my purchase of luxury vinyl flooring. Big box stores have no problem accepting the return of unused/full cartons of flooring, I was left with one broken-box of 10 planks which I'm happy to retain in case of future issues, but another full carton of 12 planks would usually be accepted for return by most retailers, however United Floors in Victoria would not accept that return.
Patricia Barbon
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September 21, 2024
Rick and Kelly were amazing in helping me with my carpet needs.
They really were helpful and knowledgeable. Thank you so much for all your help, and for being so easy to work with.
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3335c Oak St, Victoria, BC V8X 1R2, Canada
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Outstanding business, product and service. We are very impressed with our new floors and the lovely area carpets we purchased from United Flooring. Highly recommend them for the high quality of workmanship provided and answering all kinds of questions we had. It was a pleasure doing business with them.
It seemed like maybe the salesperson didn't like my questions and then went on to make a condescending remark. Decided not to go forward with any purchase from this store. I've worked in sales, and I know what it's like to answer to stupid questions and repetitive questions, but you should remain professional about it. Good luck to them.
Great team here. They have the biggest selection of powerloomed rugs on Vancouver Island. I am in the rug washing and repair business and i can't recommend United Flooring enough to my clients. You can trust them as well!
Service was good and order was picked-up when ready, however I was disappointed with the return policy on my purchase of luxury vinyl flooring. Big box stores have no problem accepting the return of unused/full cartons of flooring, I was left with one broken-box of 10 planks which I'm happy to retain in case of future issues, but another full carton of 12 planks would usually be accepted for return by most retailers, however United Floors in Victoria would not accept that return.
Rick and Kelly were amazing in helping me with my carpet needs. They really were helpful and knowledgeable. Thank you so much for all your help, and for being so easy to work with.