Not sure I will be continuing to renew my house insurance here as it appears they have a new calculator that creates massive amounts of fluctuations in calculated coverages and leads to poor business practices. I was sent a renewal in the mail indicating one property coverage, when I called I clarified only a smaller portion of the deck was only attached to the house. This result in a recalculation, first person said recalculation would be 7.5% higher coverage requirements, request a manager and she tells me it'll be 21.5% higher coverage. I don't accept it and she then comes back to say it'll be 10.0% higher. End result paying $200 a year more for less property covered.
Parth Raj
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November 03, 2024
I had the luck of dealing with Arshad today. I was here as a seller for a vehicle, not a primary customer. However, Arshad did his due diligence of asking about my situation and figured out a way to save me money on my current insurance. Usually you get savings when you ask. He broke that chain and provided excellent customer service by helping the lady i was selling the car to, and saving me money on my existing car. Absolutely amazing customer service. This guy knows what he’s talking about. I would recommend him. He needs a raise.
Kay Kna
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August 24, 2024
Brandie K was amazing! She went above and beyond, was very knowledgeable, helpful and a joy to be around. Her attention to detail really put me at ease. She helped me find the very best deal that worked for me. I would recommend her and Western Coast to anyone who has insurence needs. I’m even from out of town and that didn’t make a difference. Brandie K is great!
Sara Kharsa
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October 15, 2024
We had a great experience with Wisdom P. He was so professional, efficient, and knowledgeable! Got our issues solved super efficiently and worked on giving us a great quote! Thank you!
Heather Simonson
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October 31, 2023
Renewed my car insurance and Tracy was friendly and efficient. I dropped in and didn’t have to wait at all, the entire team working today was great. I’d definitely recommend this branch. A very pleasant experience, and I had been dreading it.
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2945 Jacklin Rd Unit 120, Victoria, BC V9B 5E3, Canada
Claim Listing: Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
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Not sure I will be continuing to renew my house insurance here as it appears they have a new calculator that creates massive amounts of fluctuations in calculated coverages and leads to poor business practices. I was sent a renewal in the mail indicating one property coverage, when I called I clarified only a smaller portion of the deck was only attached to the house. This result in a recalculation, first person said recalculation would be 7.5% higher coverage requirements, request a manager and she tells me it'll be 21.5% higher coverage. I don't accept it and she then comes back to say it'll be 10.0% higher. End result paying $200 a year more for less property covered.
I had the luck of dealing with Arshad today. I was here as a seller for a vehicle, not a primary customer. However, Arshad did his due diligence of asking about my situation and figured out a way to save me money on my current insurance. Usually you get savings when you ask. He broke that chain and provided excellent customer service by helping the lady i was selling the car to, and saving me money on my existing car. Absolutely amazing customer service. This guy knows what he’s talking about. I would recommend him. He needs a raise.
Brandie K was amazing! She went above and beyond, was very knowledgeable, helpful and a joy to be around. Her attention to detail really put me at ease. She helped me find the very best deal that worked for me. I would recommend her and Western Coast to anyone who has insurence needs. I’m even from out of town and that didn’t make a difference. Brandie K is great!
We had a great experience with Wisdom P. He was so professional, efficient, and knowledgeable! Got our issues solved super efficiently and worked on giving us a great quote! Thank you!
Renewed my car insurance and Tracy was friendly and efficient. I dropped in and didn’t have to wait at all, the entire team working today was great. I’d definitely recommend this branch. A very pleasant experience, and I had been dreading it.